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Kingdame Kouture

Excellence and Elegance

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Delivery & Shipping

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days.

Kindly note that we operate 5 days a week during working hours. Shipments and deliveries do not occur on weekends or holidays. Please expect a delay of 2-3 working days if we are experiencing a high volume of orders. We will communicate any changes with you via email.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
Pick-upAt your own timeFree
Aramex2-4 business daysR100
Uber connectSandton surrounding areasTBD

*Orders within the main South African cities are delivered within 2-4 working days (excluding the day the parcel was shipped). It may take up to 7 working days for outlying areas.

Shipment confirmation and order tracking

You will receive a shipment confirmation and tracking number after the funds have cleared in our account.

Customer delivery details

Please always supply a delivery address where there will be someone available to sign and accept the parcel from the courier.

In the event that the courier makes multiple attempts to deliver your parcel and fails to do so, the parcel will be returned to us. You will then be refunded the item cost but not the delivery cost. We are not liable for failed delivery charges.

Customs, duties, and taxes

 Kingdame Kouture] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Kingdame Kouture is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Information on international shipping will be provided in due course

For more information, email: support@kingdamekouture.com

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